Privacy policy

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Welcome to our Privacy Policy page. Your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or interact with our website. Please read this policy carefully to understand our views and practices regarding your personal information.

What Data We Collect

We collect and process the following types of personal data:

Personal Identification Information: such as your name, email address, phone number, and postal address when you provide it through forms or communication with us.
Technical Data: including IP addresses, browser types, operating system, and other technical details collected automatically when you visit our website.
Usage Data: information about how you use and interact with our website, pages visited, time spent on the site, and links you click.
Cookies and Tracking Technologies: small files stored on your device to improve your browsing experience (please see the Cookies section below).

How We Use Data

Your data is used solely for the purposes outlined below:

To provide, operate, and maintain our website and services.
To improve user experience by analyzing website usage and performance.
To respond to your inquiries, provide customer support, and communicate updates related to our services.
To comply with legal obligations and enforce our policies.
To send administrative information, notifications, or promotional communications only if you have opted in.

Cookies

Our website uses cookies and similar tracking technologies to enhance functionality and improve your experience. Cookies may:

Remember your preferences and settings.
Collect anonymous usage data to help us understand how the site is used.
Facilitate login sessions and security features.

You may choose to disable cookies via your browser settings; however, this may affect some aspects of website functionality.

Third-Party Links

Our website may contain links to third-party websites or services for your convenience or reference. We do not control and are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before submitting any personal information.

Data Security

We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Such measures include secure servers, encryption where applicable, and restricting access to authorized personnel only.

Despite these efforts, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

User Rights

You have certain rights regarding the personal data we hold about you. These include the right to:

Access your personal data and receive a copy upon request.
Request correction of any inaccurate or incomplete data.
Request deletion of your personal data, subject to legal or contractual retention obligations.
Object to or restrict processing of your data for certain purposes.
Withdraw consent where you previously provided it for data processing.
Request data portability to receive your information in a commonly used format.

To exercise any of these rights, please contact us using the information below. We will respond promptly and in accordance with applicable data protection laws.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us:

Email: help@hezavue.net
Phone: +44 20 7942 4000
Address: Exhibition Rd, South Kensington, London SW7 2DD, United Kingdom
Social/X: https://x.com/sciencemuseum

Thank you for trusting us with your personal data. We are committed to protecting your privacy and ensuring transparency in how your information is handled.